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PAYMENT

We accept the following method of payment:

  • for customers before establishing with us regular business relations - a proforma invoice (direct prepayment on our account)
  • for regular customers - a money transfer with payment term (to be agreed individually)

Prices of products are EUR net based on current exchange rate.

  • Telegraphic transfer (T/T) directly to our account
    • Bank: Raiffeisen Bank Polska S.A. in Warsaw
    • IBAN: PL89175010930000000031982607
    • SWIFT: RCBWPLPW
    • Account No: 89 1750 1093 0000 0000 3198 2607

DELIVERY & DELIVERY COSTS

RENEX puts very strong emphasis on minimizing waiting time on ordered products.
  • Prices are calculated daily and they can slightly change in a short-term without prior notice due to exchange rates of foreign currencies
  • In case of products temporarily out of stock, the order delivery date will be fixed individually
  • In case of unavailability of some ordered products, a customer can decide on a partial delivery
  • Ordered products will be packed and reserved for shipment at the day of order. After receiving prepayment (3-5 workdays) for ordered goods, dispatch will take place at the same day by GLS
    • 24-48 hours to neighbouring states
    • 72-96 hours for all longer European distances
    or by
    customer's preffered method of transportation
  • We make every effort to well pack the products, so that they will not get damaged.

    If shipments arrive damaged, please mark accordingly on the shipping papers and contact the shipping carrier to file a claim. We cannot be responsible for mishandling of packages, but we will assist with these claims in any way that we can.

  • Freight charges will be added to the invoice according to the following variables (please see below table):

For consignments heavier than 30 kg information about shipping costs will be calculated individually.

Country of destination


Austria

16 EUR

Belgium

14 EUR

Bulgaria

18 EUR

Cyprus (EU)

87 EUR

Estonia

18 EUR

France I (continental)

22 EUR

France II (Corsica)

43 EUR

Germany

12 EUR

Great Britain

18 EUR

Greece I (Athens, Piraeus)

75 EUR

Greece II (the rest of the country)

79 EUR

Holland

13 EUR

Hungary

12 EUR

Ireland

23 EUR

Italy

18 EUR

Latvia

16 EUR

Lichtenstein

14 EUR

Lithuania

12 EUR

Luxembourg

14 EUR

Malta

74 EUR

Portugal I (continental)

28 EUR

Portugal II (The Azores, Madeira)

91 EUR

Romania

17 EUR

San Marino

18 EUR

Slovakia

12 EUR

Slovenia

20 EUR

Spain I (continental)

28 EUR

Spain II (Balearic Islands)

72 EUR

Spain III (Canary Islands, Melilla, Ceuta)

350 EUR

Switzerland

15 EUR

The Czech Republic

12 EUR

Turkey

96 EUR